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Usborne All About Friends
Usborne Books
Sale price
£8.99 GBP
Regular price
£9.99 GBP
Estimated delivery
- Standard:
- 3–5 working days
- Express:
- 1–3 working days
Product Description
Shipping & Returns
Q&A
Usborne All About Friends is a colourful, friendly introduction to what friendship means and how to be a good friend. Through simple, accessible language and engaging illustrations, this book helps young children understand how to make friends, handle disagreements, show kindness, and celebrate what makes everyone unique. Ideal for sharing at home or in classrooms, this book opens up important conversations around empathy, inclusion, and emotional wellbeing for children aged 3 and up.
Key Features:
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Part of the popular Usborne “All About” series
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Encourages children to understand and value friendship
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Teaches how to manage social situations and feelings
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Bright illustrations and friendly tone throughout
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Ideal for classroom discussions, circle time, or home reading
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Supports PSHE and emotional development learning goals
Delivery
• Free Standard Delivery on all UK orders over £40
• UK Standard Tracked – £4.99 (3–4 working days)
• UK Premium Courier – £7.99 (1–2 working days via FedEx)
Tracking details emailed once your order ships
Returns
• We offer a 30-day hassle-free return policy.
• Items must be unused, unwashed, and in their original condition and packaging.
• Products showing signs of wear, washing, assembly, or damage may not be eligible for a refund.
• View our full Delivery & Returns policy
Q: How long will my order take to arrive?
A: Most orders ship the same day (if placed before 2pm Mon–Fri) and arrive within 1–4 working days. You’ll receive tracking details by email the moment your order is on its way.
Q: Do you offer free delivery?
A: Yes! All UK orders over £40 qualify for free standard delivery - no code needed.
Q: What if my item arrives damaged or faulty?
A: If something arrives damaged or faulty (rare, but it can happen!), please contact us within 3 days of delivery with a quick photo so we can sort it out right away. Once we’ve reviewed the details, we’ll arrange a replacement or refund and handle any courier investigation in the background so you don’t have to.
Q: Can I return an item if I change my mind?
A: Absolutely - we want you to love your order. You have 30 days to return any unused, unwashed items in their original packaging for a full refund.
Items we can’t accept back:
• Personalised or custom-made items
• Products that have been opened or used
• Items not in resaleable condition
• Clearance or final-sale items
Q: Who pays for return postage?
A: If the item is faulty or damaged, we’ll cover the return cost. For change‑of‑mind returns, standard postage costs apply and will be deducted from your refund.
Q: How long do refunds take?
A: Refunds are processed within 14 days of receiving your return (usually much quicker) and go straight back to your original payment method.
Q: Do you offer gift wrapping or notes?
A: We’re working on offering a beautiful gift wrap service soon!
