Delivery Policy

Most of our orders are shipped to arrive next day by DHL or Royal Mail, as standard, subject to weight and size dimensions, If we have the product in stock.

90% Plus of our items are held in stock, Items that are not held in stock are sent direct from the brand, if you cancel before the brand ships to you, or after, we will have to wait until you return the item direct to the brand in question.

We only ship to the UK from the UK. Next Day FREE Delivery

Delivery is Free Next Day Delivery. (Subject to hard to reach Post Codes and exclusions).

Last orders are 3pm Monday-Friday for delivery next day.

Please note that due to Worldwide stock and shipping issues and ongoing strikes deliveries, this can lead to our deliveries been delayed reaching you we are trying our best in what are very difficult times.

This has a knock-on effect so sometimes we can’t send for next day delivery, so there could be a delay please keep this in mind.

We do try our best.

Some items we sell are from smaller brands and maybe personalised, bespoke and made-to-order products, and they ship direct, which can take from 2 to 5 days to reach you.

We ship Monday to Friday for next day delivery, (Friday orders may not arrive until the Monday) orders must be placed before 3pm each day for next day delivery, orders placed after this time may be delayed by one day.

We cannot offer an exact timed delivery service, and we cannot offer a Guaranteed next day due to the cost, but, 99% are delivered the next day.

Once your goods have left us then it’s between you and DHL/Royal Mail, so if you need to rearrange delivery or to a safe place etc all can be done with the tracking info you receive.

DHL will text/email to give you a one hour time slot normally, when the parcel is picked up from us.

We can only ship to the address you put on your order, if you need to change this when your item has been shipped you can do so by the DHL email/text you receive ie: to a safe delivery place or DHL pick up point.

You must inform us or DHL if you wish to change the delivery date and or safe place or DHL pick up point if you are not going to be in.

Once the parcel is delivered it is then it’s your responsibility.

We do offer a click and collect from our central warehouse, Unit 6 HD8 9JL, discounts are offered for collection of large bulky items.

If your item ships in more than one box you may not receive them in the same delivery.

Please Note:

Delivery options are unique to each of our sellers. Delivery costs for each product are displayed in the cart. Each item is shipped directly by the seller of that product.

All our sellers offer flat rate standard shipping depending on the size of the product.

Multiple products of the same size from the same seller won’t increase the delivery cost.

You can see the total delivery cost on the checkout page.

Please note that personalised, bespoke and made-to-order products Dropship items may take 2 to 5 days to make maximum.

All our sellers offer flat rate standard shipping depending on the size of the product.

In order to reduce our footprint over waste, we may use recycled packaging/box’s to ship our items more so in larger items we ship, we hope you understand, and may not contain the product name you have purchased on the box/packaging.

Some products may be sent in its original packaging, as it arrives from our suppliers, which may show the brands name, etc, and may not have additional outer packaging on, if your item is for a gift then we can make sure your item arrives with plain packaging, please let us know if your item is a gift.

Some customers like and or ask us to reduce the amount of packaging.

Some large/heavy items may be sent with duck tape around the packaging to protect it during transportation, this does not mean it is a used or customer return item.

All our DHL Yellow shipping Packets/Bubble wrap and paper is recyclable.

Xmas orders last orders 20th December, but, not guaranteed due to strikes and volume of traffic at this time of year.

We are closed from the 21st, December to the 2nd January Deliveries resume 2nd January.