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Olli Ella Dinky Dinkum Doll - Fairy Faye
Olli Ella
£19.85 GBP
Estimated delivery
- Standard:
- 3–5 working days
- Express:
- 1–3 working days
Product Description
Shipping & Returns
Q&A
Faye is a pint-sized fairy from the Rainbow Realm who’s always up to something. She hides in sleeves, flutters at the wrong time, and thinks sparkles make everything better.
With her twinkly wings, starry tutu, and cheeky grin, Faye is full of surprises and just the right amount of mischief. Her soft, posable body is perfect for cuddles, adventures, and secret hideouts. Whether she’s dancing across make-believe clouds or being tucked into a coat pocket, she brings sparkle and giggles wherever she goes.
Dimensions: 22 cm (L) × 12 cm (W) × 8 cm (H)
Weight: 0.16 kg
Age Recommendation: 18 months + (supervised play)
Care Instructions:
Machine wash on a cold, gentle cycle inside a laundry bag. Lay flat to dry in the shade. Do not bleach, soak, rub, tumble dry, iron, or dry-clean.
Extra Info:
Fairy Faye’s soft hair can be gently styled into braids or top knots for creative play. Always supervise children and check the doll regularly for signs of wear.
Delivery
• Free Standard Delivery on all UK orders over £40
• UK Standard Tracked – £4.99 (3–4 working days)
• UK Premium Courier – £7.99 (1–2 working days via FedEx)
Tracking details emailed once your order ships
Returns
• We offer a 30-day hassle-free return policy.
• Items must be unused, unwashed, and in their original condition and packaging.
• Products showing signs of wear, washing, assembly, or damage may not be eligible for a refund.
• View our full Delivery & Returns policy
Q: How long will my order take to arrive?
A: Most orders ship the same day (if placed before 2pm Mon–Fri) and arrive within 1–4 working days. You’ll receive tracking details by email the moment your order is on its way.
Q: Do you offer free delivery?
A: Yes! All UK orders over £40 qualify for free standard delivery - no code needed.
Q: What if my item arrives damaged or faulty?
A: If something arrives damaged or faulty (rare, but it can happen!), please contact us within 3 days of delivery with a quick photo so we can sort it out right away. Once we’ve reviewed the details, we’ll arrange a replacement or refund and handle any courier investigation in the background so you don’t have to.
Q: Can I return an item if I change my mind?
A: Absolutely - we want you to love your order. You have 30 days to return any unused, unwashed items in their original packaging for a full refund.
Items we can’t accept back:
• Personalised or custom-made items
• Products that have been opened or used
• Items not in resaleable condition
• Clearance or final-sale items
Q: Who pays for return postage?
A: If the item is faulty or damaged, we’ll cover the return cost. For change‑of‑mind returns, standard postage costs apply and will be deducted from your refund.
Q: How long do refunds take?
A: Refunds are processed within 14 days of receiving your return (usually much quicker) and go straight back to your original payment method.
Q: Do you offer gift wrapping or notes?
A: We’re working on offering a beautiful gift wrap service soon!
