Privacy Policy

Privacy Policy

This Privacy Policy explains how Learning Bugs UK Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you use our website www.learningbugs.co.uk (the “Site”) or interact with us through any of our services, including purchasing products or contacting our team.

By accessing our Site or using our services, you agree to the terms set out in this Privacy Policy.

1. Who We Are

Learning Bugs UK Ltd Company Number 16463505
Unit 6, Union Street Business Centre, Huddersfield, HD8 9JL
📧 hey@learningbugs.co.uk
📞 01484 861406

We are the data controller responsible for your personal information when you engage with our services.

2. What Personal Information We Collect

We collect the following categories of personal data depending on how you interact with us:

Information you provide directly:

  • Name, email address, phone number, billing and delivery address

  • Order details, including purchase history and payment confirmation

  • Account login information (if you register)

  • Customer service enquiries and communications

Automatically collected data (via cookies or similar tech):

  • IP address, device/browser details

  • How you use our website (pages viewed, time on site, etc.)

  • Shopping behaviour (products viewed or added to cart)

Information from third parties:

  • Shopify (our eCommerce platform)

  • Payment providers (e.g., Stripe, PayPal)

  • Analytics and advertising services

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process orders and deliver products

  • To manage your account and communicate with you

  • To provide customer support

  • To prevent fraud and ensure security

  • To comply with legal obligations

  • To send marketing communications (only with your consent or where legally allowed)

  • To analyse and improve our services and user experience

4. Cookies

We use cookies and similar technologies to:

  • Power essential site functions

  • Remember your preferences

  • Analyse site performance

  • Show you relevant ads across the web

You can control or disable cookies in your browser settings. However, disabling certain cookies may limit functionality.

For more about Shopify-related cookies, visit:
🔗 https://www.shopify.com/legal/cookies

5. Who We Share Your Data With

We may share your personal data with:

  • Our service providers, including Shopify (eCommerce), payment processors, delivery couriers, IT support, and marketing platforms

  • Business partners, where required to fulfil your order

  • Law enforcement or regulatory bodies, if legally required

  • Third parties, if you explicitly consent (e.g., social media logins, product reviews)

  • New business owners, if our company is sold or restructured

We never sell your data.

6. Data Security & Retention

We use reasonable physical, technical and organisational safeguards to protect your personal data. No system is 100% secure, so we advise avoiding unencrypted emails for sensitive information.

We retain your information only as long as necessary to:

  • Provide the services you requested

  • Meet legal obligations

  • Resolve disputes or enforce contracts

7. Your Rights (UK GDPR)

You have the following rights in relation to your personal data:

  • Access – request a copy of your personal information

  • Correction – ask us to correct inaccurate data

  • Deletion – request deletion of your data where appropriate

  • Restriction – ask us to limit processing

  • Objection – object to processing for direct marketing

  • Data portability – request transfer to another provider

  • Withdraw consent – if you previously gave it

  • Complain to the ICO – if you are unhappy with how we handle your data

We may need to verify your identity before processing your request. Requests can be made via hey@learningbugs.co.uk.

For more information or to lodge a complaint, contact the Information Commissioner’s Office (ICO):
🔗 https://ico.org.uk/

8. Marketing Preferences

If you subscribe to our emails, you can unsubscribe at any time using the link in the footer of any marketing email. We may still contact you with non-promotional messages (e.g., order confirmations).

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. International Transfers

If we transfer your personal data outside the UK or EEA (e.g., to Shopify servers in the US), we ensure it is protected using approved safeguards, such as:

  • UK Government-approved Standard Contractual Clauses

  • Transfers to countries with an adequate data protection ruling

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to check this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

📧 hey@learningbugs.co.uk
📞 01484 861406
📍 Unit 6, Union Street Business Centre, Huddersfield, HD8 9JL, UK

Lily, Ben, Mia, Max - Giggles & Grins a Story of Smiles & Sharing.

Free Sample Flip Book